Frequently Asked Questions
FAQ'S
No need to wonder, here’s a bit more clarity.
We offer Standard Cleaning, Deep Cleaning, Move In/Move Out Cleaning, Home Staging, disinfection and Tile and Grout cleaning for apartments, homes and office spaces.
Standard Cleaning– includes wiping downing surfaces, vacuuming, dusting, moping/sweeping, living room/dining room, bathroom and kitchen cleaning, and other essential services.
Deep Cleaning– includes the above services with the exception of internal window/window sill cleaning, baseboard cleaning and other essential service
No, our staff will provide the needed cleaning supplies for the service request.
For the standard size home a cleaning takes on an average 3-4Hours. Cleaning times vary depending on the condition of the property and the services requested.
Yes, the cleaners are well trained and insured. They are ready to conduct exceptional services for the given assignments.
We highly recommend a Deep Clean for first-time customers or customers who have not had a professional clean in the last few months. A deep clean builds a easy foundation for us to manage your property for future cleanings.
No, you do not need to be present. Please just leave us the key and any additional information for entry.
All services must be canceled or rescheduled 24 Hours ahead of the scheduled service. If you cancel or reschedule within 24Hours there will be a $50 fee charge. If you cancel or reschedule 4hours before the cleaning there will be a %50 charge for the cleaning cost. If you cancel or reschedule once the cleaners have arrived or if the cleaners are locked out of the property, you will be charged for the full cost of the cleaning.
Once job has been booked. Customer must enter credit card information to reserve job.
Yes, we use ECO- friendly cleaning products which is safe to use on all surfaces.